Return Policy

Any purchased item is entitled for a return back to the Spare Part Wala given the following conditions are fulfilled:

• Return of a product is allowed only in the following scenarios:
• Item is found damaged or Defective on delivery
• Item is used / rusted on delivery
  Item is found to be broken on delivery
• Spare Part Wala will need to authorize the return for every return request
• Item cannot be returned if the damage is found to be caused by the Customer after delivery
• Return can be initiated within 7 days of delivery of product.
• Spare Part Wala would not accept returns after this timeline
• The product should be returned in original condition (with brand’s/manufacturer’s box, MRP tag, etc., intact, along with original Invoice copy, Customer acknowledgement copy and Return order signed by customer.
• Decision made by Spare Part Wala will be binding to Customer on acceptance of return.