SHOPPING INFORMATION

We sell a wide range of spare parts for electrical appliances, power tools, machines and other equipment. Our categories include Mixer Grinder, Hand Blender, Fan, Cooler, Geyser, Angle Grinder, Drill Machine, Cutter Machine, Hammer Machine, Air Blower, Chainsaw, Electric Kettle, Sewing Machine and many more.

Before ordering, check your machine’s model number, size, specification or old spare part and compare it with the product details mentioned on our website. If you are unsure, you can contact us through Call or WhatsApp for assistance.

Yes. If you are confused about a spare part, model or compatibility, you can contact us through Call or WhatsApp at 8668674126.

Select the required product, add it to your cart, enter your delivery details and complete the available payment process at checkout.

Yes. We provide delivery services across India.

Our usual delivery time is approximately 8–10 days, depending on your location and the shipping service used.

Delivery charges depend on the order and delivery location. The applicable shipping charges are displayed during checkout.

After your order is successfully placed, it is processed for dispatch. Once the order is shipped, tracking information is provided so that you can track your package.

PAYMENT INFORMATION

Available payment options are displayed during checkout. You can select the payment method available for your order and location.

Yes. Online payments are processed through secure payment systems. Always complete payment only through the payment options provided on our website.

Yes, an invoice is provided for eligible orders. Please make sure your billing details are entered correctly while placing the order.

Order & Tracking

After your order is dispatched, tracking details are provided. You can use the tracking information to check the status of your shipment.

Orders are processed after successful order placement and payment confirmation, where applicable. Dispatch time may vary depending on product availability and order processing.

If you want to cancel or modify an order, contact our customer support as soon as possible at 8668674126. Once an order has been dispatched, cancellation or modification may not be possible.

If your order has not arrived within the expected delivery period, contact us with your order number and tracking details. We will help you check the shipment status.

Return & Replacement

If you receive a damaged product, contact us as soon as possible and provide your order details along with clear photos/videos of the product and packaging. Our team will review the issue and guide you through the next steps.

If you receive a product different from what you ordered, contact our customer support with your order number and photos/videos of the received product. We will guide you regarding the return or replacement process.

Eligible products can be returned within 7 days of delivery, subject to our return conditions.

Spare parts are model- and specification-dependent. Therefore, please check the product details carefully before ordering. If you are unsure about compatibility, contact us before placing the order.

If the product does not fit because the wrong model, size or specification was selected while ordering, the return may be subject to our return policy. We recommend contacting us before ordering if you are unsure about compatibility.

Contact us through Call or WhatsApp at 8668674126 with your order number and details of the issue. Our support team will guide you through the return process.

Spare Part & Compatibility

Yes. We strongly recommend checking the model number, size, specification or design of your existing part before placing an order.

Yes. If you are unsure which spare part you need, you can contact us through WhatsApp and share clear photos and relevant details of your existing part. Our team can guide you as much as possible.
Please provide as much information as possible, such as:
– Machine/appliance name
– Brand
– Model number
– Old spare part photo
– Size or measurement
– Any number printed on the part
This helps us understand your requirement better.

You can contact us through WhatsApp or Call at 8668674126 and tell us the machine name, model and required part. We will guide you regarding its availability.

Customer Support

You can contact us through Call or WhatsApp.
Call / WhatsApp: 8668674126
Yes. Our website serves retail customers, technicians, repair professionals and shopkeepers.

Spare Part Wala is an online business based in Arjuni Morgaon, District Gondia, Maharashtra, serving customers across India.

Spare Part Wala started in 2021 and has been serving customers online since then.

If your question is not answered in this FAQ, please contact us through Call or WhatsApp at 8668674126. Our team will be happy to assist you.